I received an email today with the opening line.... "We are writing to inform you that effective January 1, 2008 eIQnetworks will no longer be selling Network Security Analyzer (NSA) directly or through our reseller channel. NSA will only be offered through OEM partners."
And it continues... "We are pleased to offer existing NSA customers a free upgrade to Enterprise Security Analyzer (ESA) to replace their current configuration. To receive this free upgrade they will need to have a valid NSA eCare contract as well as be willing to purchase an annual ESA eCare contract before January 31, 2008. The remainder of their NSA eCare contract will be credited towards their ESA eCare purchase. Please note NSA customers that choose not to upgrade will continue to receive support through December 31, 2008 via email only."
Holy cow they're not joking... eIQ Networks just decided to get out of the SMB / SOHO market -- I'm speechless.
Look at the prices for ESA -- this isn't something you can recommend to a 4 or 5 device company with 10 users.
Annual ESA eCare support pricing is as follows:
• $1,599 for customers with less than 5 managed devices
• $2,999 for customers with 6-10 managed devices
• $2,999 plus 20% of the device cost for customers with more than 10 managed devices.
Customers that upgrade to ESA and want to add additional devices, servers or hosts may do so at a minimum quantity of 5. ( AND you can no longer order a single device license. )
ESA pricing follows:
• ESA Base Package 10: MSRP $14,995 (part number eIQ-ESA-EW-BP10) includes central server, syslog server application, integrated datastore, correlator, console, portal and 10 managed node licenses (NOTE: package includes a total of 10 devices, servers and hosts)
• ESA Base Package 5: MSRP $7,995 (part number eIQ-ESA-EW-BP5) includes central server, syslog server application, integrated datastore, correlator, console, portal and 5 managed node licenses (NOTE: package includes a total of 5 devices, servers and hosts)
• ESA eCare: annual contract, which includes product upgrades and email / phone support, is 20% of initial product price
Now don't get me wrong, ESA has some enhanced functionality over NSA and is a great product. For more information on ESA, please visit: http://www.eiqnetworks.com/products/EnterpriseSecurityAnalyzer.shtml.
But what about your current customers who don't need ESA or prospects that just need reporting on single devices like a new UTM firewall?
Can I get some comments? Some feedback from the peanut gallery? What do you guys think?
2 comments:
i think you should stop crying like a girl
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